Day two, Thursday 21st January 2010

Registration

Chair’s opening remarks

Leading the international agenda across your HEI: Ensuring an organisational approach

• Improving clarity and understanding of the roles and responsibilities necessary to drive the agenda forward
• Communicating your international strategy to all staff to gain buy in and support
• Avoiding duplication of effort and delivering a joined up approach across departments
• Enhancing senior management’s knowledge of international developments through partnership working
• Achieving alignment between leadership, management, administration and governance to promote internationalism as an integrated process

Impact of Tier 4 of the PBS: some observations on policy and process

• How will the changes to the Points Based System affect you?
• How will the new changes be embedded?

Question and answer session

Morning refreshments

Understanding the needs and perceptions of graduate employers and what this means for your degree offering internationally

• What are global businesses looking for in their graduates?
• Building close relationships with employers to best determine how to integrate employability skills within undergraduate courses
• Preparing students for the global job market: Raising student awareness of what employers are looking for to improve their employability
• Improving higher education careers services in HEIs and FE to communicate the possibilities for an international experience
• Ensuring the overall student learning experience meets the needs of business

Understanding the needs of international students: An insight into decisionmaking, expectations and experiences of international students

• Benchmarking your institution nationally and enhancing your competitive advantage
• Using international student feedback to inform departmental and institutional decision-making

Question and answer session

Lunch

Effective strategies for managing the student experience both home and away

Transnational education

• What are the essential parts of the UK student experience you can reproduce abroad?
• Determining the most appropriate education delivery models for your HEI

• Ensuring that you are delivering a truly international and integrated student experience
• Communicating with students before the enter the UK to both manage expectations and facilitate the transition to the UK
• Advising students of financial support and guidance on the UK banking system

Best practice in retaining international students and improving satisfaction

• the integration experience like for students?
• Developing a coordinated approach to student support services
• Building effective alumni networks to improve retention and satisfaction

Question and answer session

Afternoon refreshments

An update on QAA’s Transnational Education Strategy

• What should it look like?
• What will the method be?

Back to the Future: Sustaining the UK’s Leadership Role in International Higher Education

• How can we safeguard the UK’s position as a top destination for international students?
• Working in collaboration with the US to foster the growth of an accessible HE sector in other nations
• Demonstrating alignment with the Bologna process to remain attractive in the UK market
• Using a collaborative approach to ensure employers are engaged in curriculum development and delivery

Question and answer session

Close of conference