Day one, Wednesday 20th January 2010

9:00
Registration

9:45
Chair’s opening remarks

Pat Killingley
Director of Educational Services
British Council
10:00
An overview of PMI2: What are the targets for 2011?

  • Outlining the development of the UK Education brand to attract international students
  • Best practice on enriching the quality of the student experience through:
    • offering pastoral support
    • effective communication
    • advice and guidance on visa applications, information and orientation
  • Supporting the UK’s position through strategic alliances and partnerships
  • Achieving internationalisation through market diversification and consolidation

10:40
Understanding how to develop your HEI brand: Audit, insight, market research and cost analysis

  • Understanding your target audience: Which media is the most appropriate for attracting international students?
  • Identifying what information you need to gather to inform your marketing strategy and how best to gather it
  • Translating up to date market information into meaningful data to develop marketing strategies
  • Understanding where to position yourself against your competitors and what your USPs are
  • Top tips for developing an effective international marketing plan and brand

Dr David Law
Pro Vice-Chancellor (Students & External)
Edge Hill University
11:10
Question and answer session

11:20
Morning refreshments

11:40
Building long-term international partnerships to promote your institution overseas

  • What are the challenges of setting up international partnerships?
  • Monitoring and evaluating international partnerships
  • Equipping your HEI with the right skills, resources and infrastructure

Professor Wendy Purcell
Vice-Chancellor & Chief Executive
University of Plymouth
12:20
Building an effective network overseas through your alumni networks to improve recruitment internationally

  • What is the best way of communicating with your alumni?
  • Communicating the benefits of joining an alumni network
  • Using international students as recruiters and supporters and as ambassadors in the long term

Zeba Salman
Alumni Relations Manager
School of Oriental & African Studies (SOAS)
12:50
Question and answer session

13:00
Lunch

14:00
Benchmarking your HEI: Who are your international competitors in the market place?

  • How is your institution being perceived in relation to other international institutions?
  • Identifying areas of weakness through your media monitoring service and determine what you need to do to improve your offering

Professor Christine Ennew
Pro Vice-Chancellor (Internationalisation and Faculty of Science)
Nottingham University Business School
14:30
Using research to inform student choice

  • Building your marketing strategy to focus expenditure where it works
  • Benchmarking your institution against your competitors and identifying your strengths and weaknesses
  • Identifying the most effective information channels currently being deployed, and how important they are in student choice

Sami Benyahia
Director
Ipsos MORI
Martin Stoll
Director
Ipsos MORI
15:00
Question and answer session

15:10
Afternoon refreshments

15:20
Enhancing your communication through the use of website and social networks

  • Using social media optimisation strategies to improve the quality and quantity of traffic to your website and generate publicity
  • Developing blogs, podcasts and online communities to attract prospective students
  • Developing a successful website that is both attractive and easy to navigate

Pamela Agar
Head of Digital Media and Marketing
Imperial College London
15:50
Using PR and media agencies to raise your institution’s profile overseas

  • Determining what your PR agency is best placed to deliver on your behalf
  • Measuring the value of your press – both positive and negative
  • Calculating your Return on Investment: understanding what is a good ROI
  • Project and protecting your institution’s reputation both on and offline
  • Tracking your profile both home and overseas

Emma Leech
Director of Communications and Marketing
University of Nottingham
16:20
Question and answer session

16:30
Conference closes

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