Day one, Wednesday 20th January 2010
9:00
Registration
9:45
Chair’s opening remarks
Pat Killingley
Director of Educational Services
British Council
10:00
An overview of PMI2: What are the targets for 2011?
- Outlining the development of the UK Education brand to attract international students
- Best practice on enriching the quality of the student experience through:
- offering pastoral support
- effective communication
- advice and guidance on visa applications, information and orientation
- Supporting the UK’s position through strategic alliances and partnerships
- Achieving internationalisation through market diversification and consolidation
10:40
Understanding how to develop your HEI brand: Audit, insight, market research and cost analysis
- Understanding your target audience: Which media is the most appropriate for attracting international students?
- Identifying what information you need to gather to inform your marketing strategy and how best to gather it
- Translating up to date market information into meaningful data to develop marketing strategies
- Understanding where to position yourself against your competitors and what your USPs are
- Top tips for developing an effective international marketing plan and brand
Dr David Law
Pro Vice-Chancellor (Students & External)
Edge Hill University
11:10
Question and answer session
11:20
Morning refreshments
11:40
Building long-term international partnerships to promote your institution overseas
- What are the challenges of setting up international partnerships?
- Monitoring and evaluating international partnerships
- Equipping your HEI with the right skills, resources and infrastructure
Professor Wendy Purcell
Vice-Chancellor & Chief Executive
University of Plymouth
12:20
Building an effective network overseas through your alumni networks to improve recruitment internationally
- What is the best way of communicating with your alumni?
- Communicating the benefits of joining an alumni network
- Using international students as recruiters and supporters and as ambassadors in the long term
Zeba Salman
Alumni Relations Manager
School of Oriental & African Studies (SOAS)
12:50
Question and answer session
13:00
Lunch
14:00
Benchmarking your HEI: Who are your international competitors in the market place?
- How is your institution being perceived in relation to other international institutions?
- Identifying areas of weakness through your media monitoring service and determine what you need to do to improve your offering
Professor Christine Ennew
Pro Vice-Chancellor (Internationalisation and Faculty of Science)
Nottingham University Business School
14:30
Using research to inform student choice
- Building your marketing strategy to focus expenditure where it works
- Benchmarking your institution against your competitors and identifying your strengths and weaknesses
- Identifying the most effective information channels currently being deployed, and how important they are in student choice
Sami Benyahia
Director
Ipsos MORI
Martin Stoll
Director
Ipsos MORI
15:00
Question and answer session
15:10
Afternoon refreshments
15:20
Enhancing your communication through the use of website and social networks
- Using social media optimisation strategies to improve the quality and quantity of traffic to your website and generate publicity
- Developing blogs, podcasts and online communities to attract prospective students
- Developing a successful website that is both attractive and easy to navigate
Pamela Agar
Head of Digital Media and Marketing
Imperial College London
15:50
Using PR and media agencies to raise your institution’s profile overseas
- Determining what your PR agency is best placed to deliver on your behalf
- Measuring the value of your press – both positive and negative
- Calculating your Return on Investment: understanding what is a good ROI
- Project and protecting your institution’s reputation both on and offline
- Tracking your profile both home and overseas
Emma Leech
Director of Communications and Marketing
University of Nottingham
16:20
Question and answer session
16:30

